Our investors provide us with the funding we need to meet the capital requirements of the Group. We are listed on the London Stock Exchange and provide investors with regular updates enabling them to make informed investment decisions. We encourage two way communication with financial analysts, shareholders and lenders to ensure that we are allocated capital efficiently at a rate which enables us to provide returns to our shareholders.
Our leadership team regularly hold meetings with investors and feedback from them informs strategic discussion at Board level. The Group also held a capital markets day in October with investors and analysts, to give further insight to our strategic direction and an update on performance between reporting periods.
We believe that employee engagement is crucial to the success of our business model and the delivery of our strategy outlined on Strategy. We have a positive impact on our employees through creation of high quality jobs with opportunities for progression. Clear communication ensures that employee goals are aligned to the Group. Regular training enables everyone to perform to the best of their ability and progress their career within the Group. We also offer flexible benefits to our employees in recognition that each individual has different needs, and those needs may change over time.
The composition of our workforce at 30 April is as follows:
The gender split at a senior management level is as follows:
Health, safety and working environment
Our approach to health and safety is simple: to ensure that no harm comes to anyone engaged with Northgate. As employers we believe that we should mitigate health, safety and environment risks within our control to an acceptable level.
Our 'Safe and sound' programme creates an environment of openness and awareness, where all colleagues feel empowered to raise concerns about working practices and conditions. Regular training is provided to employees, most of which is carried out internally by our Health, Safety & Environment team.
The Health, Safety & Environment team carried out audit reviews to measure performance of health, safety and environment management systems at all locations across the Group during the year and where necessary identified improvements and monitored compliance against Group policy.
Health and Safety performance across the business is measured using an Accident Frequency Rate (AFR). This is calculated as the number of lost time incidents, multiplied by 100,000, divided by the number of hours worked. These figures were as follows:
We aim to have as low an AFR as possible. However, due to the unique nature of our business it is difficult to find a comparator population for AFRs from which to deduce a meaningful target other than minimisation. AFRs are monitored against previous performance and if there were to be a significant decline in performance then a root cause analysis, over and above the continuous monitoring currently in place, would be performed.
The Group mixes face to face, digital and traditional communications channels in order to maximise the impact of communication with our employees. Examples include newsletters, staff conferences and use of Yammer.
We use multiple training platforms for our employees. These include Leadership and Operations Academies in the UK and the Northgate Campus online platform in Spain.
Equality and human rights
Northgate is committed to equality and considers applicants without prejudice judging applications for employment neither by race, nationality, gender, age, disability, sexual orientation nor political bias.
Our ethical standards are communicated to employees through the Group's Code of Business Conduct, which covers bribery, competition, conflicts of interest, inside information, confidentiality, gifts and entertainment, discrimination, harassment and fair dealing with customers and suppliers. In addition, the Group's whistleblowing policy and procedure enables every employee to have a voice and a means by which they may draw concerns to our attention.
Information on equality, including our statement of compliance with the Modern Slavery Act, is contained on our website.
Read more at www.northgateplc.com
Our communities and the environment
We value the communities in which we operate and our aim is that our business activities have a positive impact on them. In addition to supporting local business with their fleets we employ 3,000 people across all of our locations. Further, we continue to champion green technology and initiatives to protect our environment.
As well as being a contributor to the economies in which we operate we actively encourage our colleagues to engage with charities that are close to their hearts. All charitable activity is promoted and championed through ongoing internal communications.
UK and Ireland
In the UK we established a national partnership with Macmillan Cancer Support and have supported them throughout the year so that they can continue to change the lives of millions of people affected by cancer. Throughout the year our people hosted a number of fundraising events including a Go Mad, Go Green Day and participation in the Worlds Biggest Coffee Morning.
Our Spanish business engaged with a number of community and charity initiatives over the year. This included continued sponsorship of Gavi, a vaccine alliance, as well as entering into partnerships with local schools in order to offer scholarships and training opportunities within our business.
The communities we operate in provide the core of our workforce, meaning that our employees understand the communities where we are present.
The activities that we undertake also have a wider impact on the environment. The main measure that we use to assess our environmental impact is greenhouse gas emissions.
Greenhouse gas emissions
This section incorporates the mandatory reporting of greenhouse gas emissions required by the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2013 (the Regulations).
Reporting and baseline year
Our reporting and fiscal years have been aligned, meaning that the information presented covers the period from 1 May 2017 to 30 April 2018 with the year ended 30 April 2014 being the baseline data for subsequent periods.
Consolidation approach and organisational boundary
The emissions data presented has been derived using the operational control approach, required under the Companies Act 2006 (Strategic Report and Directors' Reports) Regulations 2013. Each facility under operational control has been included within the figures. Northgate has used the principles of the GHG Protocol Corporate Accounting and Reporting Standard (revised edition), ISO 14064-1.
Defra's current conversion factors have been used in arriving at the information supplied below. All six greenhouse gases are reported as appropriate.
Greenhouse gas emissions figures
|Greenhouse Gas Emissions Source||Tonnes of CO2e 2018||Tonnes of CO2e 2017||Tonnes of CO2e 2014|
|Scope 1 – Combustion of fuel and operation of facilities||7,210||6,201||5,980|
|Scope 2 – Electricity, heat, steam and cooling||3,581||4,766||4,348|
|Intensity ratio: Tonnes of CO2e per £m of revenue||22.9||24.5||23.4|
The above data has been verified by an independent, UCAS accredited, third party assessor.
We recognise the need to support our customers in managing a sustainable business. We work with our suppliers to make a fleet available to our customers comprising entirely modern vehicles, achieving the highest levels of exhaust emission standards.
A number of initiatives have been introduced during the year to reduce our greenhouse gas emissions. These include:
UK and Ireland
Further investment in LED lighting at an additional three locations.
An increase in the number of electric and hybrid vehicles on the fleet contributing towards emissions reductions.
Our dedication to robust environmental principles, policies and procedures has meant that we have maintained ISO 14001 accreditation in both the UK and Spain.