Customer focus

We help businesses grow through our commitment to providing greater choice, value and convenience for our customers

This section outlines our strategic objectives. The CEO and CFO provide commentary on the Group's operational and financial performance in the year. We explain how we are performing against our key performance indicators and set out the principal risks to the business as part of an overall review of our risk management procedures. Finally, we outline how the Group is managing its responsibilities to all of its stakeholders.